2013-08-05 - 8240 - Break Fix - WMS Recon report failure #CrystalReportsSupport

BREAK FIX

8240 - WMS Recon report failure

Requirement Summary

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INV007 Production report failed with an error.

Admin Info

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Purpose	WMS Recon report failure
Requested by	John Fridmann
Issue Date	08/05/2013
Resolved by	Uday Kumar P
Resolved Date	08/05/2013
Document Status	Complete

Detailed Problem Description

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Need to check why the reports are failing in Datasource folder in BOBI 4.0 production server.

Solution Analysis and Recommendations

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1. Need to import the required reports to Crystal Report designer from BOBI 4.0 Production server.
2. Need to update the datasource for those reports.
3. Need to run those reports in the designer and if those reports are executing successfully we need to export the report to Development sever and need to schedule reports.

Test Plan

SNo	Test Scenario	Expected Results
1	Report Format	As per NEC standards
2	Execute Crystal Report in Crystal Designer tool after changes	Report should execute successfully in Crystal Designer tool
3	Scheduling the Report in NEC BI Launch Pad	Report should execute successfully in NEC BI Launch Pad

Resolution

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1. Need to import the reports to Crystal Report designer from BOBI 4.0 Production server.
2. Need to update the datasource for those reports.
3. Need to run those reports in the designer and if those reports are executing successfully we need to export the report to Development sever and need to schedule reports.
4. Need to check whether all the Crystal Reports Job servers are up and running in the Central Management Console.
5. Move the report to production if the report executes successfully.

Release Information

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None